Configure HTTP Proxy on Safari

1. Open System Preferences
2. Click Network
3. Click Advanced
4. Click Proxies tab
5. Select Web Proxy (HTTP)
6. You should use the proxy server geographically located in the place you wish to connect to. If you want to watch BBC you should use a UK proxy server. If you want to watch Hulu you should connect to the closest US server location.
7. You can view proxy server addresses on our Network Details page
8. Select the server you wish to connect to and enter its HTTP Proxy IP address in the Web Proxy Server field
9. Enter 443 into the Port field

10. Select Secure Web Proxy (HTTPS) and type-in the same Proxy IP address in the Secure Web Proxy Server field
11. Enter 443 into the Port field

12. Click OK to save your configuration

Configure HTTP Proxy on Chrome

1. Click the Customize and Control Google Chrome menu (The 3-horizontal bar icon on the top-right).
2. Click Settings
3. Scroll to bottom of the page and click Show Advanced Settings
4. Scroll down to the Network section and click Change Proxy Settings
5. Select Web Proxy (HTTP)
6. You should use the proxy server geographically located in the place you wish to connect to. If you want to watch BBC you should use a UK proxy server. If you want to watch Hulu you should connect to the closest US server location.
7. You can view proxy server addresses on our Network Details page
8. Select the server you wish to connect to and enter its HTTP Proxy IP address in the Web Proxy Server field
9. Enter 443 into the Port field

10. Select Secure Web Proxy (HTTPS) and type-in the same Proxy IP address in the Secure Web Proxy Server field
11. Enter 443 into the Port field

12. Click OK to save your configuration

Configure HTTP Proxy on Chrome

1. Click Firefox on the top-menu bar
2. Select Preferences
3. Select Advanced Tab
4. Select Network Sub-Tab
5. Select Settings
6. Select Manual proxy configuration
7. You should use the proxy server geographically located in the place you wish to connect to. If you want to watch BBC you should use a UK proxy server. If you want to watch Hulu you should connect to the closest US server location.
8. You can find the list of our HTTP proxy server addresses on our Network Details page.
9. Select the server you wish to connect to and enter its HTTP Proxy IP address in the HTTP Proxy field.
10. Enter 443 into the Port field
11. Select/Check Use this proxy server for all protocols

12. Click OK to save your configuration

Troubleshooting

I am using an HTTP proxy to stream content but am still being geo-restricted
Make sure you are using an appropriate proxy server. For example if you wish to access Hulu or another US channel, use a proxy server located in the US. If you are connecting to an appropriate server, you may also need to do the following:

1. Clear your DNS cache. See the guide here: How to Flush your DNS (WikiHow Guide)
2. Clear your browser cache. See the guide here: How to Clear your Browser Cache (Yahoo Guide)
3. Clear your browser cookies. See the guide here: How to Clear your Browser Cookies (WikiHow Guide)
4. Check your connection settings and make sure SSL Proxy or Secured Web Proxy (HTTPS) is configured. See the step-by-step setup guide for your device if applicable.

I am unable to connect to the HTTP Proxy server
Try using a Ping tool to test connectivity to the proxy server. To do so, type the following command at a Command Prompt if you are using Windows or Terminal if using Mac or Linux, and then press ENTER:

ping IP_ADDRESS

Replace IP_ADDRESS with the IP address of the proxy server you are attempting to connect to. If you are unable to access the proxy server using the Ping tool, check that you have the correct address. Check our Network Details page to see the list of HTTP Proxy IP addresses. If you have the correct IP address and are still unable to connect, try using another HTTP Proxy server.

For Additional Information:
How to Ping on Windows (iiHelp Guide)
How to Ping on Mac OS (WikiHow Guide)

I am using Dynamic DNS but my IP is not yet Authorized
If you have installed a Dynamic Update Client (DUC) on your computer, make sure that it is running. Also ensure that your DDNS name is entered and still exists in the IP authorization slot in the member's area. Please note that when your account expires, your IP authorization slots are cleared. If you renew after your subscription expires, you will have to re-enter your DDNS name.